Instacart has been deactivating Shoppers
It can happen without warning. One day you are shopping on the Instacart app and generating income, the next day your source of income has disappeared completely. It could happen to any shopper. In order to avoid deactivation, make sure that you are not breaking any of the following rules. They are known to be common reasons for deactivation of shoppers.
If your Shopper rating is below the minimum for your city you could be deactivated. Insacart wants to maintain the best possible customer experience that they can, your rating impact this experience.
If you are accepting batches and cancelling too many of these after accepting, this could get you deactivated. As a shopper, you should be using your cancellations only during emergencies.
Abusive language or verbal assault towards a customer or store merchant can quickly get you deactivated.
You should never harm a customer or merchant. This will result in deactivation and potentially criminal charges as well.
You shouldn't discriminate against or harass any merchants or customers. This is a rule to live your life by not only when shopping but at all times
Tampering with groceries
You should never tamper with, eat or touch food before you deliver it to a customer.
Shopping while under the influence of drugs or alcohol is a quick way to get deactivated!
You should never steal from an Instacart customer or merchant
Marking Deliveries Complete
If a batch delivery was not completed, marking it as complete in the app could get you deactivated.
Giving receipt to customer
This is against Instacart terms of service. It allows customers to potentially scam Instacart by returning items then saying that the batch was never delivered.
Using Coupon Apps
Using coupon apps with Instacart receipts is a quick way to get deactivated.
You are limited to one Instacart shopper account.
Any type of fraud is not allowed on the instacart platform.
Third party app access
Using bots or scripts to pick up batches on the Instacart platform is not allowed and cause for deactivation.
Shopping with friends
You are not allowed to bring friends along while shopping on the Instacart app.